1. Admin Documentation

Help articles for using the Sytewise property asset management software.

Getting Started

Reference: Terms & Concepts

Terms and concepts related to using the Sytewise platform.

Properties

Properties are one of the fundamental concepts of the Sytewise system.  A Property can be an actu...

Trades

A Trade is a type of work conducted on your property locations.  It can be work conducted by your...

Fixtures

A fixture, in the Sytewise Property Asset Manager, is a fixed property asset that requires mainte...

Parts

Parts are Where the Work Gets Done Parts helps you track the components of your fixtures along w...

Clients

Clients are the people or entities that own the properties or locations that you manage with Syte...

Adding Photos to Fixtures

Fixtures are any fixed property asset that requires maintenance or repair. Fixtures are located w...

Work Orders

A work order is an action request for a trade vendor to complete work on a fixture related to a p...

Why Property / Trade?

The Sytewise Property Management System is property centric, meaning all activity recorded and st...

Survey

A survey is an action request for a Surveyor to look at and document the status of fixtures on a ...

Tenants

Tenants are those that occupy the properties and spaces that you manage.  They can be your actual...

Users

Users is anyone that uses the Administration portal of the software.  The can be a property manag...

Contracts

Contracts are agreements between Clients, Vendors, and Properties.  Contracts keep your scheduled...

Contacts

Contacts are people associated with Vendors, Clients, or Properties.  Keeping their contact infor...

The Property Information Funnel

Designed for Work and Designed for Data The Sytewise  platform is designed to help you gather th...

WO, Survey Email Preferences

When you create a Work Order or Survey, you have an option to send the vendor or surveyor an emai...

Favorite Properties

Your Dashboard and Properties pages in the Sytewise Admin show a list of your favorite properties...

Tips and Best Practices

Here are some words of experience on the best way to add and use data in Sytewise.

Managing Properties and Assets

Sytewise is a powerful asset management tool that has a property-centric view of fixtures and dev...

Reference: The Sytewise User Interface

A rundown of the Sytewise user interface from the main admin screen through the menus and pages.

Interface parts

The Sytewise User Interface Once you are logged in the Sytewise interface will have the follow...

The Dashboard

The initial page once you log in is your property management dashboard. Shortcuts The top con...

Property Page (part 1)

The property page in the Sytewise system is the central hub for all things property management. T...

Property Page (part 2)

The bottom half of the property page includes related information and links related to the select...

Fixture Page

Fixtures are where Sytewise's power comes in full display. A property manager manages fixed asset...

Creating A Work Order

Sytewise' is a Work Order platform at its heart. This is where the hard work of your property, tr...

Work Orders in the Vendor Portal

Sytewise offers a Vendor Portal to all accounts where vendors can interact with Work Orders and t...

Creating A New Property

To create a new property in Sytewise use the Main Navigation Menu on the left go to Properties > ...

Sytewise Vendors

In the Sytewise ecosystem Vendors are the moving parts that keep things working. Vendors, through...

Sytewise Surveyors

In the day to day management of any property information is king. And the assessment of your asse...

Adding and Managing Clients

Clients are an integral part of property management if the relationship with the property manager...

Creating Surveys

You will and various times need to asses your property's health by checking if everything is in g...

Contracts

The relationships between a property manager, the owner (client) and a vendor often requires cont...

Libraries

A library is a saved set of choices or values associated with a Sytewise Contracts or Fixtures. W...

The Fixtures Page

In the Sytewise user interface, there is a menu for "Fixtures". This is a fixture search across a...

Reminders

Reminders are calendar based action items that can be associated with any Property, Trade, Fixtur...

Email Log

Sytewise notification system utilizes a transactional email service. When a Work Order or Survey ...

Surveys and Surveyors

A survey is a property status report for all fixtures in a particular trade.