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1. Admin Documentation
Help articles for using the Sytewise property asset management software.
Vendor Profile Help
On the Vendor Account Setting Page you can: Enter and update your Company Name, Address and Cont...
Tenant Portal Quick Reference User Guide
The Tenant Portal keeps Landlords and Tenants on the Same Page The Sytewise Tenant Portal allows...
Naming Fixtures and Parts
Why a Naming Convention is a good Idea What’s in a Name? Which HVAC Unit needs a new compres...
Vendor Main Page
Main Dashboard Your dashboard is the first thing you see after logging in, and it is your home b...
Sample Work Order
Congratulations! You made it! Here is a sample of a Sytewise Work Order. Click here for a ful...
Work Orders
Work Orders The Work Orders section is where you will find all the jobs your administrator has a...
Log in Screen Help
Point your browser to the vendor.sytewise.com. You will land on the login page automatically. To...
Creating and Managing Work Orders
A work order is the engine of property operations in Sytewise. It captures what needs to be done,...
Completing a Survey
Completing a Survey is easy in Sytewise and it starts by finding the Survey you want to complete....
Properties
Properties are one of the fundamental concepts of the Sytewise system. A Property can be an actu...
Trades
A Trade is a type of work conducted on your property locations. It can be work conducted by your...
Fixtures
A fixture in Sytewise is the physical asset at a property that everything else revolves around. I...
Parts
Parts are Where the Work Gets Done Parts helps you track the components of your fixtures along w...
Clients
Clients are the people or entities that own the properties or locations that you manage with Syte...
Work Orders in Sytewise
A work order is the record of work -- requested, assigned, completed, and documented. Whether you...
Creating Your First Fixture
A fixture is any fixed asset on a property that requires maintenance, service, or documentatio...
Survey Portal Navigation
The Survey Portal is a Survey Vendor's listing of all of the surveys they have pending and ones t...
2. Vendor Portal Documentation
Help with the Sytewise Vendor Portal.
Work Order Help
How to access Sytewise Work Orders
3. Survey Portal Documentation
Helpful information for users of the Sytewise Survey Portal
4. Tenant Portal Documentation
Information to Access and Communicate within the Tenant Portal
Getting Started
Getting Started with Surveys
Here's How to Navigate the Survey Portal and Open a Survey.
Tips and Best Practices
Here are some words of experience on the best way to add and use data in Sytewise.
Logging In
Helpful information for accessing your Vendor Portal Account
Vendor Profile Help
Editing your information in the Vendor Profile.
Creating a Property in Sytewise
Every building, location, or managed space in your portfolio starts as a property record. The pro...
Managing Properties and Assets
Sytewise is a powerful asset management tool that has a property-centric view of fixtures and dev...
Reference: Terms & Concepts
Terms and concepts related to using the Sytewise platform.
Reference: The Sytewise User Interface
A rundown of the Sytewise user interface from the main admin screen through the menus and pages.
Surveys and Surveyors
A survey is a property status report for all fixtures in a particular trade.
Work Orders
Work orders are the operational core of Sytewise. They are the records that connect properties, ...
Quick Start Guide & Suggested Reading Order
Where to Start The articles below cover the core features of Sytewise. If you're new to the s...
Survey
A survey is an action request for a Surveyor to look at and document the status of fixtures on a ...