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Reference Articles

A technician arrives at a property to service a piece of equipment they have never worked on befo...

Vendor Forms: Compliance, Certification, and Credentials

Every vendor who works on your properties brings something with them beyond tools and a truck. Th...

Email Log

Sytewise notification system utilizes a transactional email service. When a Work Order or Survey ...

Surveys and Surveyors: Your Eyes in the Field

Not every property visit ends with a work order. Sometimes you just need a trained set of eyes to...

Setting Up Admin Users in Sytewise

  This article walks through the entire process: creating the account, configuring every setting...

Adding Parts to Fixtures

A fixture in Sytewise is more than a name on a list. It's a container for the actual equipment th...

Fixtures

A fixture in Sytewise is the physical asset at a property that everything else revolves around. I...

Properties

Properties are one of the fundamental concepts of the Sytewise system.  A Property can be an actu...

The Dashboard

The initial page once you log in is your property management dashboard. Shortcuts The top con...

Creating and Managing Fixtures

A fixture is the unit of work in Sytewise. Properties hold trades, trades hold fixtures, and fixt...

Creating and Managing Displays in Sytewise

Overview If you are installing or documenting a multi-panel LED display, Sytewise has a purpose-...

Descriptions Save You Time and Money

Searching for a specific type of fixture across your portfolio used to take a lot of time and gue...

Grouping Fixtures

Grouping Fixtures is a powerful tool to allow you to look at subsets of fixtures on a property qu...

Naming Fixtures and Parts

  Why a Naming Convention is a good Idea What’s in a Name? Which HVAC Unit needs a new compres...

How to Set Up Fixtures and Parts: A Guide to Choose What Works for You

Every system you manage in Sytewise starts with the same question: how deep do you want to go? T...

Completing A Survey

A surveyor logs into the Survey Portal with their username and password. The home page once logge...

Surveyor Special Permissions

Most surveyors do exactly what the name suggests -- they observe and report. But some surveyors a...

Creating Your First Survey

Creating Your First Survey Surveys are how Sytewise puts a trained set of eyes on a property bef...

Creating and Managing Work Orders

A work order is the engine of property operations in Sytewise. It captures what needs to be done,...

Creating Your First Work Order

Work orders are how you assign tasks to a vendor and kick off the paperwork trail. You create the...