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42 total results found

Creating Your First Fixture

1. Admin Documentation Getting Started

  A fixture is any fixed asset on a property that requires maintenance, service, or documentatio...

Work Orders in Sytewise

1. Admin Documentation Reference: Terms & Concepts

A work order is the record of work -- requested, assigned, completed, and documented. Whether you...

Reporting in Sytewise: What You Have, How to Use It, and How to Make It Work for You

1. Admin Documentation Managing Properties and Assets

Good reporting is the difference between managing a property and understanding it. Sytewise gener...

Building an Annual Workflow with Reminders

1. Admin Documentation Managing Properties and Assets

Reactive property management is exhausting. Something breaks, you scramble. A vendor falls throug...

Setting Up Vendors in Sytewise

1. Admin Documentation Managing Properties and Assets

Vendors are at the center of how work gets done in Sytewise. Before you can issue a work order, a...

Users

1. Admin Documentation Reference: Terms & Concepts

Users is anyone that uses the Administration portal of the software.  The can be a property manag...

Tenants

1. Admin Documentation Reference: Terms & Concepts

Tenants are those that occupy the properties and spaces that you manage.  They can be your actual...

Grouping Fixtures

1. Admin Documentation Tips and Best Practices

Grouping Fixtures is a powerful tool to allow you to look at subsets of fixtures on a property qu...

Survey

1. Admin Documentation Reference: Terms & Concepts

A survey is an action request for a Surveyor to look at and document the status of fixtures on a ...

Clients

1. Admin Documentation Reference: Terms & Concepts

Clients are the people or entities that own the properties or locations that you manage with Syte...

Tenant Portal Quick Reference User Guide

4. Tenant Portal Documentation

The Tenant Portal keeps Landlords and Tenants on the Same Page The Sytewise Tenant Portal allows...

Parts

1. Admin Documentation Reference: Terms & Concepts

Parts are Where the Work Gets Done Parts helps you track the components of your fixtures along w...

Creating and Managing Work Orders

1. Admin Documentation Managing Properties and Assets

A work order is the engine of property operations in Sytewise. It captures what needs to be done,...

Vendor Profile Help

2. Vendor Portal Documentation Vendor Profile Help

On the Vendor Account Setting Page you can: Enter and update your Company Name, Address and Cont...

Log in Screen Help

2. Vendor Portal Documentation Logging In

Point your browser to the vendor.sytewise.com. You will land on the login page automatically. To...

Work Orders

2. Vendor Portal Documentation Work Order Help

Work Orders The Work Orders section is where you will find all the jobs your administrator has a...

Sample Work Order

2. Vendor Portal Documentation Work Order Help

Congratulations!  You made it!  Here is a sample of a Sytewise Work Order. Click here  for a ful...

Vendor Main Page

2. Vendor Portal Documentation Work Order Help

Main Dashboard Your dashboard is the first thing you see after logging in, and it is your home b...

Naming Fixtures and Parts

1. Admin Documentation Tips and Best Practices

  Why a Naming Convention is a good Idea What’s in a Name? Which HVAC Unit needs a new compres...

Contracts

1. Admin Documentation Reference: Terms & Concepts

Contracts are agreements between Clients, Vendors, and Properties.  Contracts keep your scheduled...